Case Study: Matching Buyers and Sellers Through Professional Appointment Setting
The following Q&A is taken from a client review VSA Prospecting received on Clutch:
Helping generate new business opportunities, VSA has been setting appointments and following up with third-party clients.
Introduce your business and what you do there.
I’m the owner of a consulting firm, and we work with clients that buy and sell small and medium-sized businesses. A big part of our job is to match buyers and sellers.
What challenge were you trying to address with VSA?
We needed a reliable vendor to do phone calls for us. We used a few different phone services, but we were not happy with the results, so we started looking for a new company.
What was the scope of their involvement?
VSA helps us support communication with business owners, who often have busy schedules. VSA mostly sets appointments and follows up with our clients on our behalf. We work with them on a project-by-project basis.
What is the team composition?
We mostly interact with two account managers, and there is a team of people who are making the calls.
How did you come to work with VSA?
One of the colleagues in my network recommended them to us.
What is the status of this engagement?
We started working with them in 2016 and the relationship is ongoing.
Results & Feedback
What evidence can you share that demonstrates the impact of the engagement?
We measure our success by how many people agree to talk to us and we’ve been happy with the results. We get a lot of compliments from our clients about VSA’s professionalism.
How did VSA perform from a project management standpoint?
We usually use email and phone to stay in touch and it’s been a very smooth process.
What did you find most impressive about them?
They’re very thorough, organized, and capable.