A Call Center to Grow Your Pipeline
We know how. We’re a call center partner that acts as a direct extension of your team.
Call Center
The result? We don’t just assist your team — we become your team.
Drawing from nearly two decades of experience, VSA has developed a proprietary method for ROI-positive call center initiatives. We develop programs that are customized and scalable, and hand-select BDR teams whose strengths best match the goals of each client’s program — leading to sustainable, long-term success.
If you’re searching for a full-service inside sales team, there’s simply no substitute for VSA.
What are call center services?
Inbound call center services are where teleservice operators handle the incoming calls to a business or organization. Incoming calls are often customer service-based. Outbound call center services are where teleservice operators make calls for a business or organization. These calls are usually sales and lead generation based.
What are the two types of call centers?
What is a call center in simple words?
Who needs call center services?
Businesses and organizations that need call centers are those who don’t have the internal resources or bandwidth to handle their inbound or outbound calling needs. Inbound call centers fulfill a business’s customer service and technical assistance needs. Outbound call centers fulfill a business’s lead generation and appointment setting needs.
How much does a call center charge per call?
There is great variability in how much a call center charges per call. In a nutshell, the more basic the service, the cheaper the cost. For example, an inbound call center functioning merely as an answering service will cost less than one that offers dedicated, quality customer service representatives. Similarly, an outbound call center that makes very basic, cookie-cutter lead generation calls will charge less than a high-end call center that specializes in more complex and intricate lead generation and appointment setting campaigns.
VSA Has Proven Success, Driving Towards ROI-Positive Programs.
Here’s what we’ve done for our hundreds of satisfied clients:
Built successful partnerships with over 900 clients in technology, healthcare, manufacturing/logistics, education, and more.
Executed over 30,000 surveys.
Helped 3 dozen companies enter new markets.
Handled more than 4.3 million phone calls.
Provided market intelligence that helped shape messaging for over 200 clients.
Set more than 50,000 sales appointments.
Resolved 200,000+ customer service issues.
Helped close over $75 million in new business.
Need Help Right Now?
Please call us now at 856-240-8100 or click the button at right to
request a free consultation.
If you’re searching for a full-service inside sales team, there’s simply no substitute for VSA.