The different personalities of a cold caller

Seven colorful phones

What’s the ideal personality type for a cold caller? There’s no easy answer. In fact, successful telephone personalities come in as many varieties as the clients they represent. Consider these three examples: Company X want to reach senior level scientists at big engineering firms. This requires callers who can articulate complex ideas and are calm, patient, and persistent with following … Read More

VSA Expands Role in AA-ISP

AA-ISP Philadelphia Chapter

FOR IMMEDIATE RELEASE Contact: Valerie Schlitt Telephone: 856-240-8100 Email: Website: In August of 2018, VSA announced that Valerie Schlitt, President and Founder, would be stepping into the role of co-president of AA-ISP, Philadelphia. Now, VSA is pleased to announce that VSA has decided to expand its role in AA-ISP by becoming a Bronze Sponsor at the Leadership summit … Read More


Silver and blue trophy

FOR IMMEDIATE RELEASE Contact: Valerie Schlitt Telephone: 856-240-8100 Email: Website: The Philadelphia Business Journal has recognized VSA, Inc. as one of the Best Places to Work 2018. Each year, the Business Journal teams with Quantum Workplace to find the very best workplaces in the region, voted on by the people who know them best – their employees. Quantum … Read More


Valerie Schlitt and Michele Plunkett presenting the bronze Stevie Award

FOR IMMEDIATE RELEASE Contact: Valerie Schlitt Telephone: 856-240-8100 Email: Website: Women Around the World Recognized at Event in New York City Philadelphia, PA – November 19, 2018 – VSA, Inc., a premier telesales and customer service firm with offices in Philadelphia and New Jersey, has been named the winner of a Bronze Stevie® Award in the Company of … Read More

One small tweak can boost your results: Make your calls more genuine

Clasped hands

The telephone is a powerful prospecting tool, but it’s only at its most effective when the caller—usually someone in sales or business development—succeeds in making a genuine, personal connection with a prospect. Case Study: VSA works with ABC Company, a client that offers a complex data analytics tool. Our team recently began a new campaign for ABC, targeting the sales … Read More

4 Tips on Farming Out Your Lead Gen

Farmland at sunset

…and why farming out may not always work Are you having trouble filling the top of your company’s sales funnel? If so, it’s probably a good time to explore an outbound calling campaign. But is it better to outsource that campaign, or keep it in-house? Much like starting a new exercise regimen, successful telephone lead generation takes skill, discipline, and … Read More

Harnessing the Personal Power of the Telephone

Transmission towers

As new technologies emerge and competition increases, sales prospecting strategies are also ever-changing. Companies are constantly trying new approaches, refining messaging, and evolving communications styles to connect with prospective clients in meaningful ways. A successful prospecting strategy usually involves several modes of outreach, including social media, internet marketing, email, trade shows and direct mail. But while we live in a … Read More

4 Tips to Really Know Your Market

Four pieces to a puzzle, three blue and one red

What’s the objective of an outbound calling campaign? Usually, it’s to fill your sales pipeline and help prospects learn about your product. But sometimes, what you learn from these potential customers is equally important. Good market intelligence can have a profound influence on a company’s approach to sales and marketing, affecting everything from SEO and social media presence to how … Read More

VSA, Inc. Makes Top 5 on 2018 Philadelphia 100 Annual; Awards Recognize Area’s Fastest Growing Companies

A pawn with a crown - humble beginnings leading to greatness

FOR IMMEDIATE RELEASE Contact: Valerie Schlitt Telephone: 856-240-8100 Email: Website: Philadelphia, October 29, 2018 – VSA, Inc. has been ranked at #5 by the Entrepreneurs’ Forum of Greater Philadelphia and the Philadelphia Inquirer on the list of 2018 Philadelphia 100 Award Winners. The Philly 100 recognizes privately held companies with continuous growth over a three-year cycle from 2015 … Read More

Follow Up: The Why, The How, and the How Not

Sticky note with "Call Back" written on it

Part 1: Why Follow Up is Imperative & Why We Don’t Do It Enough Imagine this: You are high-level management at a large company. Your assistant persuades you to talk to a sales rep for a new CRM solution because she’s not happy with the one you currently use, and neither are you for that matter. By the end of … Read More