Don’t Get Fooled

“How many appointments can I expect to get?” Above all else, this is the what most of our clients want to know. Understandably, companies that conduct lead gen campaigns want the ability to track and monitor their results. And there must be a strong correlation between more appointments and more sales, right? Well… sometimes. Unfortunately, it’s fairly easy to generate … Read More

Luck or Pluck

With St. Patrick’s Day approaching, some of us may recall an old children’s poem from the early 1900s that often made its way to our school lessons in March: What we call luck is simply pluck And doing things over and over Courage and will, perseverance and skill Are the four leaves of Luck’s clover. This poem’s message is particularly … Read More

The Power of Having Fun at Work

Laughing man sitting in front of a computer

When visiting VSA to hear their teams in action, clients immediately notice the light, freewheeling atmosphere that pervades our office. They don’t always realize, however, that rather than being a mere byproduct of our associates’ success, this upbeat environment is essential to it. There’s a clear correlation between and positive work environment and happy employees. Teamwork builds bonds between people; … Read More

Following up on Web Leads

A puzzled man studies his laptop

Great news! Your company recently launched a new digital marketing initiative, and the leads are finally rolling in. Each day you check the site and add the leads to your pipeline. Marketing has a solid drip campaign in place. It seems that you’ve finally figured this lead generation thing out — but after a year of generating solid marketing qualified … Read More

VSA, Inc. Donates to Local Philadelphia Charity, Beat the Streets

Beat the Streets Logo

FOR IMMEDIATE RELEASE Contact: Valerie Schlitt Telephone: 856-240-8100 Email: Website: December 28, 2018 – Haddon Township, N.J. – VSA, Inc. is excited to announce its holiday donation to a very worthy local Philadelphia charity called Beat the Streets. VSA, Inc. is a B2B call center that runs telemarketing, lead generation and appointment setting campaigns for their clients. Beat … Read More

Immediate ROI

Bit coins and hundred dollar bills

A good cold calling campaign is always ROI-positive — but usually realizing that ROI is a long game. Most inside sales programs involve complex products with long sales cycles: sometimes of over a year. While such programs generate leads that are highly valuable, chances are that the company’s financial goals will have changed significantly by the time they are converted … Read More

The different personalities of a cold caller

Seven colorful phones

What’s the ideal personality type for a cold caller? There’s no easy answer. In fact, successful telephone personalities come in as many varieties as the clients they represent. Consider these three examples: Company X want to reach senior level scientists at big engineering firms. This requires callers who can articulate complex ideas and are calm, patient, and persistent with following … Read More

VSA Expands Role in AA-ISP

AA-ISP Philadelphia Chapter

FOR IMMEDIATE RELEASE Contact: Valerie Schlitt Telephone: 856-240-8100 Email: Website: In August of 2018, VSA announced that Valerie Schlitt, President and Founder, would be stepping into the role of co-president of AA-ISP, Philadelphia. Now, VSA is pleased to announce that VSA has decided to expand its role in AA-ISP by becoming a Bronze Sponsor at the Leadership summit … Read More


Silver and blue trophy

FOR IMMEDIATE RELEASE Contact: Valerie Schlitt Telephone: 856-240-8100 Email: Website: The Philadelphia Business Journal has recognized VSA, Inc. as one of the Best Places to Work 2018. Each year, the Business Journal teams with Quantum Workplace to find the very best workplaces in the region, voted on by the people who know them best – their employees. Quantum … Read More


Valerie Schlitt and Michele Plunkett presenting the bronze Stevie Award

FOR IMMEDIATE RELEASE Contact: Valerie Schlitt Telephone: 856-240-8100 Email: Website: Women Around the World Recognized at Event in New York City Philadelphia, PA – November 19, 2018 – VSA, Inc., a premier telesales and customer service firm with offices in Philadelphia and New Jersey, has been named the winner of a Bronze Stevie® Award in the Company of … Read More